Tour will be considered as unpaid cancellation if the due amount of 50% of the booking amount remains unpaid before one week of the scheduled tour date. Unpaid cancellation in this context includes the outstanding booking advanced amount that had not yet been settled and or the booking has not been confirmed by the tourist. Under this circumstances there will be no refund and/or further reschedule of the tour.
Tour date might change or get cancelled due to Natural Calamity / Strike / Train / Bus / Flight Cancellation or any other Circumstances.
There will be no refund of advanced Booking / Token amount if any tour is cancelled on the mentioned Tour date due to Natural Calamity / Strike / Train / Bus / Flight Cancellation or any other Circumstances. In that case the tour date might be re-scheduled within next SIX Months from the pre-mentioned tour date subject to the availability of room.
If the tour is cancelled or postponed by the Tourist(s), in that case the tour can be re-scheduled within SIX Month from the pre-mentioned tour date according to the availability of room, if the Tourist(s) inform ONE Month prior from the scheduled tour date.
If any person(s) of a group Postpone / Release himself or herself / The tour partly cancelled from the schedule tour/cancelled or postponed tour in that case His or Her advance paid amount will be
deposited as the WALLET, If notified ONE Month prior from the scheduled tour date. The WALLET amount can be use as Advance Deposit Amount/ Token Amount for the further trip.
While rescheduling the tour if there is any increase of fare hike, the Tourist(s) have to pay the hiked amount that will come into effect for both hotel and car. There will be no adjustment/refund of advance paid booking amount if the number of person(s) decrease. Room allocation will be the same as previous, unless the number of person(s) changes.
Booking(s) made by the Tourist(s) through Rucksack are subject to the applicable cancellation policy as set out on the booking page or as communicated to the customers in writing.